Antenna77, LLC (doing business as Stack Strap Chimney Mounts) respects the privacy of our customers. Your personal information including name, address, phone number, email address and credit card information will never be shared with anyone for any reason.
2. 100% MONEY-BACK GUARANTEE
We are confident that you will be very happy you’re your purchase from Antenna77. If you are not satisfied with your purchase, we offer a full 100% money back guarantee. A brief explanation is appreciated (but not necessary) and will help us improve our products and service.
For a full refund, including your initial shipping charges, follow the RETURN POLICY below.
3. USE OF WEB SITE
Antenna77 has taken every reasonable effort to ensure the accuracy of content provided on this website. Antenna77 makes no warranty, express, implied, or otherwise with respect to accuracy or safety of any items or information contained within this website, including, but not limited to price, representation, specification, or potential hazard of any item.
Occasionally there may be information on stackstrapchimneymounts.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.
Antenna77 reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, Antenna77 shall promptly issue a credit to your credit card.
We reserve the right to refuse or limit quantities on any order for any reason at any time. If your credit card has been charged for the purchase and your order is canceled, Antenna77 shall promptly issue a credit to your credit card.
If you use this website, you are responsible for maintaining the confidentiality of the information you submit through “My Account” and the corresponding password and for restricting access to your computer. You agree that you will use only your password and you will take reasonable precautions to protect its secrecy.
All prices and availability and subject to change without notice. Our policies may at any time change as conditions warrant.
4. PAYMENT OPTIONS
We accept payment in advance by major credit card – Visa, MasterCard, American Express and Discover. We accept money orders and checks from US banks. Orders paid with checks will be held until the check clears our bank which is roughly 2 weeks.
5. RETURN POLICY
You must contact Antenna77 and obtain a Return Materials Authorization (RMA) number before returning any item. Click here to contact us for a RMA. Return the Antenna77 within 30 days of purchase for a full refund including initial shipping charges. Once your have received a RMA number, send the product at your expense to:
RMA: ***Your Number Here***
Stack Stack Chimney Strap
1358 Corwin Road
Oregonia, OH 45054
Include a copy of your RMA packing slip with the reference number to insure proper credit. Once the returned product is received we will issue a refund including original shipping charges (when we shipped the original product to you).
6. LATE, LOST OR DAMAGED DELIVERY
We cannot be responsible for late, lost or damaged deliveries by USPS, UPS, FedEx or any other shipper. We will cooperate with you in every way to track your package and file a claim if necessary. If we make a mistake with the address, we reserve the right to issue a refund or reship.
If an incorrect address was provided by the person placing the order, a duplicate order must be placed with additional charges. We will issue a refund if the original product is recovered. You must report the problem to us within 30 days after receipt of the order.
7. ORDER ERRORS
If we make a mistake in your shipment, we reserve the right to issue a refund, issue a store credit or to replace your product. You must report the problem to us within 30 days after receipt of the order.
8. APPLICABLE LAW
If you access this website from anywhere in the United States or Canada, you agree that the laws of the state of Ohio will govern these terms and conditions. Additionally, you agree to submit to the jurisdiction of the Court of Common Pleas, Warren County, Ohio with respect to any disputes or claims.
9. LIMITATION ON LIABILITY
We cannot be responsible for damage arising from the operation, content or use of our website. Additionally, we are not responsible for any direct, indirect, incidental, special, or consequential damages that result from the use or the inability to use our website, including but not limited to, your reliance on information obtained at the website, or that result from mistakes, omissions, interruptions, errors, defects, viruses, delays in operation or transmission, or any failure of performance.
10. USE OF EQUIPMENT
Antenna77 provides installation instructions and videos. Customers are responsible for using the equipment in accordance with the installation instructions and videos. Antenna77 is not responsible for Customer’s failure to follow instructions and/or recommendations in the instructions. Customer takes full responsibility for any misuse of the equipment, and takes full responsibility for any accidents, injuries or damages resulting misuse or incorrect installation.
11. HOLD HARMLESS
To the full extent permitted by law, Customer indemnifies and holds Antenna77 and its agents and employees harmless, from and against all claims, damages, losses, personal injury, death and expenses, including but not limited to reasonable attorney’s fees and costs, arising in any manner out of the installation or use of any equipment provided by Antenna77 or the failure of the equipment to function as intended.