100% Money Back Guarantee
If you’re not happy with the Stack Strap Chimney Mount for any reason return it for 100% of your money back!
Our 100% Money Back Guarantee is for 60 days.
To complete your return, we require you to acquire a RMA (Return Merchandise Authorization) number by contacting us here.
Please do not send your purchase back without an RMA number.
Once your return is received:
- We’ll notify you via email that we’ve received your returned item.
- Your refund will be processed.
- A credit will be applied to your credit card or original method of payment.
Late or missing refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company, it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us.
We only replace items if they are defective or damaged. If for some reason you need an exchange, contact us.
The original shipping costs of the product to you is refundable. You will be responsible for paying for your own shipping costs for returning the item(s).
Contact us here for questions related to returns and exchanges.